Month: February 2021
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Shut the Door on the Open-Door Policy
Most leaders employ an open-door policy. I’m not sure if they do this because they want to or because HR tells them to or if they heard or read somewhere that it’s a “best practice.” What do you think? HR directive? Best practice? Or it seems reasonable and shows you…
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The One Skill You Should Use Every Single Day
We’ve all got a load of tools (or skills) in our leadership toolbox. And each of them serves a specific purpose. We have communication skills, relationship-building skills, problem-solving skills, influence skills, listening skills, and so many more. But there is one skill that many leaders have easy access to but…
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Small Talk, Big Difference
Today we look at a subject that is easy for some and brutally difficult for others. I’m talking about small talk. You know, that little dance we do to either pass time, please someone, or put them off so we can plan our escape. Now I suspect some of you…
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Meet Them Where They Are, Part 2
In a recent post, I mentioned the phrase, “To meet people where they are, as a leader, you have to learn where they are.” In that post, we explored how important it is to meet your people where they are by acknowledging, validating, and supporting their dreams, goals, and objectives.…