thank you signage

How To Do Gratitude

Last time we unlocked the secrets of gratitude. And though many interesting ideas and research came up, I think I might have left you on a little bit of a cliffhanger. Typically, I present some actions or behaviors on how you can execute the ideas presented, and I didn’t do that, so I feel likeContinue reading How To Do Gratitude

why text on a pink surface

You’d Better Whys Up!

You’ve probably heard of the 5 Whys Method. It’s the exercise that has you ask 5 “Why” questions to help you get to the root cause of a problem. We typically use this method of questioning for troubleshooting issues, quality improvement, or process analysis. It goes something like this: Now, looking at purchasing an integratedContinue reading You’d Better Whys Up!

Unlock the Elusive Pot of Gold

As leaders, we all know we have to set goals to get where we want to go. Even if we don’t know where that is yet, we need to create a vision of where we want to be and how we are going to get there. And if you’ve been keeping up with the leadershipContinue reading Unlock the Elusive Pot of Gold

women having a conversation

Feedback is for Narcissists

You’re finishing up a presentation and you feel like you could have done better. Sure, things went pretty well. You didn’t pass out or throw up at the front of the room, but you know it wasn’t your best work. So afterwards, you ask a couple of colleagues for some feedback. Of course, they regaleContinue reading Feedback is for Narcissists

shallow focus photography of pancakes with blueberries and syrup

The Layers of Connecting

You’re at a conference. (Ok, let’s pretend you’re at a conference because no one is doing these right now.) So anyway, you’re at a conference and you meet someone you really enjoy talking with and you want to be cordial and supportive. You know that connecting people and showing value is a great way toContinue reading The Layers of Connecting