Last time we unlocked the secrets of gratitude. And though many interesting ideas and research came up, I think I might have left you on a little bit of a cliffhanger. Typically, I present some actions or behaviors on how you can execute the ideas presented, and I didn’t do that, so I feel likeContinue reading How To Do Gratitude
It’s November and here in the US, that means Thanksgiving. A time when we give thanks for all that we have and all who we know and love. It’s a time of gathering of family, sharing of food, and recollecting upon all we have to be grateful for. And though we are grateful, loving, andContinue reading Beyond Gratitude
You’d Better Whys Up!
You’ve probably heard of the 5 Whys Method. It’s the exercise that has you ask 5 “Why” questions to help you get to the root cause of a problem. We typically use this method of questioning for troubleshooting issues, quality improvement, or process analysis. It goes something like this: Now, looking at purchasing an integratedContinue reading You’d Better Whys Up!
We Can Do This, If…
You’re in a meeting with your team and you’re delivering some news that will likely not be well received. You’re not going to be able to have the annual company dinner party this year because the current budget cannot cover the costs. After the groans and eye rolls begin to subside, you go on toContinue reading We Can Do This, If…
The Layers of Connecting
You’re at a conference. (Ok, let’s pretend you’re at a conference because no one is doing these right now.) So anyway, you’re at a conference and you meet someone you really enjoy talking with and you want to be cordial and supportive. You know that connecting people and showing value is a great way toContinue reading The Layers of Connecting