Tag: Management
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You’d Better Whys Up!
You’ve probably heard of the 5 Whys Method. It’s the exercise that has you ask 5 “Why” questions to help you get to the root cause of a problem. We typically use this method of questioning for troubleshooting issues, quality improvement, or process analysis. It goes something like this: Now, looking at purchasing an integrated…
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We Can Do This, If…
You’re in a meeting with your team and you’re delivering some news that will likely not be well received. You’re not going to be able to have the annual company dinner party this year because the current budget cannot cover the costs. After the groans and eye rolls begin to subside, you go on to…
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Welcome to the Dance
You’re walking through the halls of your workplace offices, as you do every day, and you see that people are quietly keeping at their work and looking rather productive. You turn the corner and find two employees in a conversation, and as you get closer you realize they are actually in a bit of a…
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Change is a Four Room Apartment
You’re anxiously anticipating getting everyone back in the office. Human Resources is about to send out the email communication dictating how people will be coming back to the workplace. You’ve read the communication and you’ve talked with a few of your peers. Everyone is on board, but you all sense your remote workforce is less…
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The Words We Use Say a Lot
You’ve asked one of your direct reports to see you in your office. It’s about a recent mistake they’ve made and you want to provide some feedback and maybe a little coaching. They enter the room sheepishly and slump down in the chair opposite your desk. You don’t want to beat around the bush, so…