Category: Management
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Coaching Makes the Difference

As we enter the NFL playoffs, we see twelve teams that have earned their way to a post-season berth. Through 17 weeks of extreme effort, many factors go into the fate of a team as they approach the playoffs: talent, conditioning, injuries, and a bunch of other things. But one thing is for sure; good…
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Have You Hugged Your Direct Reports Today?

Communication is the key to building relationships and trust. Without it you have nothing. Realize that the first step in getting anyone to do anything is to communicate. Whether that is done vocally, or by written word, or by demonstration, the bottom line is, you must get your message across. The second step in getting…
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Feedback: How It’s Done

In continuing our theme of providing feedback, let’s take a look at some basic principles of how to do it more effectively. It’s pretty easy to get up the courage to dole out some developmental feedback when someone screws up, and many folks feel good about delivering positive feedback when they catch someone doing something…

