Some things just come naturally. And they can be done with a single action. Throwing a ball, kicking a ball, cooking an egg, reading a book, delivering a speech, delegating a task, or giving feedback. Ok, maybe all of those don’t come naturally. But they can all be done with a single action. Other skillsContinue reading Treat Trust Like a Broken Bone
Beyond Gratitude
It’s November and here in the US, that means Thanksgiving. A time when we give thanks for all that we have and all who we know and love. It’s a time of gathering of family, sharing of food, and recollecting upon all we have to be grateful for. And though we are grateful, loving, andContinue reading Beyond Gratitude
You’d Better Whys Up!
You’ve probably heard of the 5 Whys Method. It’s the exercise that has you ask 5 “Why” questions to help you get to the root cause of a problem. We typically use this method of questioning for troubleshooting issues, quality improvement, or process analysis. It goes something like this: Now, looking at purchasing an integratedContinue reading You’d Better Whys Up!
Giving Thanks and Showing Appreciation
You’re excited you don’t have to go to work today, because it is Thanksgiving Day. (If you’re lucky enough to work for an organization that is closed today, you get a chance to relax and enjoy time with family or maybe just bathe in some well-deserved “me-time”.) Whatever your scenario, remember to take a momentContinue reading Giving Thanks and Showing Appreciation
Are You Taking Your Vitamins?
You’re getting ready to close business for the day and you’re feeling a little sluggish. You’re not terribly tired, but you are feeling like you could have brought a little more something to your staff, your meetings, your customers. You didn’t lose any sales or make anyone cry today but you can’t quite put yourContinue reading Are You Taking Your Vitamins?