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Beyond Gratitude

It’s November and here in the US, that means Thanksgiving. A time when we give thanks for all that we have and all who we know and love. It’s a time of gathering of family, sharing of food, and recollecting upon all we have to be grateful for. And though we are grateful, loving, andContinue reading Beyond Gratitude

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You’d Better Whys Up!

You’ve probably heard of the 5 Whys Method. It’s the exercise that has you ask 5 “Why” questions to help you get to the root cause of a problem. We typically use this method of questioning for troubleshooting issues, quality improvement, or process analysis. It goes something like this: Now, looking at purchasing an integratedContinue reading You’d Better Whys Up!

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Giving Thanks and Showing Appreciation

You’re excited you don’t have to go to work today, because it is Thanksgiving Day. (If you’re lucky enough to work for an organization that is closed today, you get a chance to relax and enjoy time with family or maybe just bathe in some well-deserved “me-time”.) Whatever your scenario, remember to take a momentContinue reading Giving Thanks and Showing Appreciation

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Are You Taking Your Vitamins?

You’re getting ready to close business for the day and you’re feeling a little sluggish. You’re not terribly tired, but you are feeling like you could have brought a little more something to your staff, your meetings, your customers. You didn’t lose any sales or make anyone cry today but you can’t quite put yourContinue reading Are You Taking Your Vitamins?

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We Can Do This, If…

You’re in a meeting with your team and you’re delivering some news that will likely not be well received. You’re not going to be able to have the annual company dinner party this year because the current budget cannot cover the costs. After the groans and eye rolls begin to subside, you go on toContinue reading We Can Do This, If…