Tag: Communication
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Conversations on a Train
You’re traveling across Europe with a friend of yours, and you’re engaged in conversation about all the wonderful sights you’re seeing and the places you’re going next. But after a couple of minutes, you see your friend is playing on his phone. You decide to let it go and continue…
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Small Talk, Big Difference
Today we look at a subject that is easy for some and brutally difficult for others. I’m talking about small talk. You know, that little dance we do to either pass time, please someone, or put them off so we can plan our escape. Now I suspect some of you…
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Building Trust in Unlikely Places
Trust is built in the small moments. As leaders, we find ourselves in pivotal situations every single day. We may not realize them at the time as being pivotal, but later in the day or the next, we understand just how important they were. And if we’re smart (or at…